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Essential Management Skills

Essential Management Skills

Who Should Attend?

  • Senior Managers who would like to refresh their leadership, management and team building skills
  • Junior Managers who would like to develop their career and build on their knowledge
  • Managers who are new and would like to learn the key skills of successful leadership, management and team building
  • Departmental Heads
  • Team Leaders
  • Project Managers
  • Operations Managers

Course Objectives

  • To set objectives and targets to achieve the vision, mission and goals of an organisation
  • To apply the skills of leadership to enhance the management role
  • To motivate people and build successful teams
  • To communicate effectively verbally in all situations with all people

Course Contents: 

Setting Objectives and Targets
  • Where are you now and where do you want to be, by when?
  • Plan and actions required to achieve these objectives
  • Improve organisational, team and individual performance with quantifiable targets
  • Monitoring, measuring and feeding-back results
 
Leadership
  •  Vision, roles and responsibilities of an inspirational leader
  • Qualities, skills and commitment required
  • Adapting leadership styles to different situations
  • Overcoming the challenges of leadership

Motivation
  • Factors which motivate you and others
  • Achieving organisational goals with a motivated workforce
  • Increasing motivation to improve individual performance
  • Management skills required to motivate individuals and teams


Team Building
  • Characteristics of an effective team
  • Roles and responsibilities of individuals in the team
  • Building a strong team which delivers results
  • Delegating, appraising, evaluating, coaching and mentoring skills for team-building

Verbal Communication Skills
  • Structure simple messages using appropriate language and delivery
  • Listen attentively to ensure mutual understanding
  • Generate productive and open discussions to solve problems
  • Overcome the barriers to effective verbal communication


Senior Management Skills
For more information click here

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