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Essential Management Skills
Who Should Attend?
Senior Managers who would like to refresh their leadership, management and team building skills
Junior Managers who would like to develop their career and build on their knowledge
Managers who are new and would like to learn the key skills of successful leadership, management and team building
Departmental Heads
Team Leaders
Project Managers
Operations Managers
Course Objectives
To set objectives and targets to achieve the vision, mission and goals of an organisation
To apply the skills of leadership to enhance the management role
To motivate people and build successful teams
To communicate effectively verbally in all situations with all people
Course Contents:
Setting Objectives and Targets
Where are you now and where do you want to be, by when?
Plan and actions required to achieve these objectives
Improve organisational, team and individual performance with quantifiable targets
Monitoring, measuring and feeding-back results
Leadership
Vision, roles and responsibilities of an inspirational leader
Qualities, skills and commitment required
Adapting leadership styles to different situations
Overcoming the challenges of leadership
Motivation
Factors which motivate you and others
Achieving organisational goals with a motivated workforce
Increasing motivation to improve individual performance
Management skills required to motivate individuals and teams
Team Building
Characteristics of an effective team
Roles and responsibilities of individuals in the team
Building a strong team which delivers results
Delegating, appraising, evaluating, coaching and mentoring skills for team-building
Verbal Communication Skills
Structure simple messages using appropriate language and delivery
Listen attentively to ensure mutual understanding
Generate productive and open discussions to solve problems
Overcome the barriers to effective verbal communication
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