This Sales for Non-Sales Staff course has been designed to provide the participants with some essential sales techniques, as well as helping them to appreciate the contribution they are making to the company’s success.
It will ensure that each individual who has any contact with internal or external customers has a clear understanding of the importance of their role in the overall sales process.
By the end of the course, participants will be able to:
Understand their role in the sales process
Demonstrate a more proactive approach to selling
Recognise the importance of effective questioning techniques